Welcome to Jonaira Wellness Lab
We appreciate your trust in choosing us as your partner in health and wellness. By using our website, booking services, or visiting our laboratory, you agree to the following terms and conditions. Please review them carefully to understand your rights and responsibilities as our valued client.
Using Our Services
- All bookings should be made using accurate and up-to-date personal information.
- Our services are intended for individuals seeking laboratory diagnostics, consultations, or wellness packages.
- You are responsible for providing any required medical information requested by our staff.
Confidentiality and Privacy
We are dedicated to protecting your privacy. All health and personal data shared with us is treated with strict confidentiality and handled according to our Privacy Policy. Access to sensitive information is limited to authorized personnel only.
Payments and Cancellations
- Payments can be made through the methods indicated on our website or at our facility.
- Appointments must be cancelled at least 24 hours in advance to qualify for a refund. See our Refund Policy for details.
- Failure to pay within 24 hours of receiving a payment link may result in automatic cancellation of your order.
Laboratory Results and Medical Advice
- Test results are released only to the client or their authorized representative, in compliance with privacy laws.
- Laboratory reports and wellness advice provided by Jonaira Wellness Lab are for informational purposes and should not replace professional medical consultation.
User Conduct
- Respectful behavior is expected at all times within our facility and in communications.
- Harassment or abuse towards staff or other clients will not be tolerated and may result in service refusal.
Intellectual Property
All content, branding, and materials on this website are the property of Jonaira Wellness Lab. You may not reproduce, copy, or modify any part of our website without written consent.
Changes to Terms
We reserve the right to update these terms at any time. Notices of significant changes will be posted on our website. Continued use of our services after updates signifies your acceptance of the revised terms.
Questions and Support
If you have any questions about these terms, please contact our team at info@jonairawellness.com or call +63 926 596 6364. We are happy to help.